Shipping and Return Policy

Nesta Toys believe in delivering the best customer care by ensuring faster order delivery and returns. Kindly go through our shipping and returns policy for details

 

Shipping within India

Nesta Toys ship orders within 1 working day after order confirmation. Our working days are Monday to Saturday, excluding public holidays. Orders received on holidays are dispatched on the next working day. Most orders will arrive within 3 to 7 business days of successful payment processing.

We offer free shipping on orders over ₹ 1500. Free shipping is applied to the order subtotal after discounts.

 Exceptions

  • In case you've ordered more than 10 pieces of the same product OR if the item ordered is marked under production, it may take longer to process your order.
  • During busy periods such as holidays or unforeseen circumstances, there may be a delay in processing your order.
  • For items not in stock, it could take 4-6 weeks for the item to be dispatched. In all of these cases, we will keep you informed via email or call.

International Shipping

We currently serve only Indian customers and would soon open up for international orders.

Shipping Options

We offer two shipping service levels: Value and Expedited. For Expedited Delivery, we charge a nominal fee of  ₹80.

Certain factors may affect delivery dates, such as holidays and the time of day when the order was placed etc. Always check your cart, emails, or order history for delivery details about your shipment.

Returns 

Return Address:

Nesta Toys

8-1501, My Home Vihanga, Gachibowli, Hyderabad, Telangana - 500032

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will give you a refund as per your choice in the form of

  • Store credit, which must be availed within 6 months of the delivery of the product
  • Refund the amount to the source

 

How Do I Track My Order?

We’ll send you a shipping confirmation email when your order ships. This email contains your package tracking number and the parcel carrier handling your shipment. You can also check the status of your order anytime by first signing in to our site then going to the Account Details section.

Should you have any additional questions about your order please email us at info@nestatoys.in or give us a call at +91 9701987812

 

Using coupons & offers

Nesta Toys coupons are applicable only on purchases made on nestatoys.in. All Coupons have expiry, kindly check the  date and make sure you use them before validity