Shipping Policy

 

Nesta Toys believe in delivering the best customer care by ensuring faster order delivery and returns. Kindly go through our shipping and returns policy for details

Shipping within India

Nesta Toys ship orders within 1 working day after order confirmation. Our working days are Monday to Saturday, excluding public holidays. Orders received on holidays are dispatched on the next working day. Most orders will arrive within 3 to 7 business days of successful payment processing.

We offer free shipping on orders over ₹ 500. Free shipping is applied to the order subtotal after discounts.

 Exceptions

• In case you've ordered more than 10 pieces of the same product OR if the item ordered is marked under production, it may take longer to process your order.
• During busy periods such as holidays or unforeseen circumstances, there may be a delay in processing your order.
• For items not in stock, it could take 4-6 weeks for the item to be dispatched. In all of these cases, we will keep you informed via email or call.

International Shipping

Nesta Toys proudly offers international shipping to customers worldwide. We strive to make our products accessible no matter where you are. Here are the key details of our international shipping policy:

• Shipping Costs: Shipping rates for international orders are calculated based on the destination, weight, and size of the package. The applicable shipping charges will be displayed at checkout before you finalize your purchase.

• Delivery Time: Delivery times vary depending on the destination country and shipping method selected. Typically, international orders are delivered within 7-21 business days. Please note that customs processing times may affect the overall delivery timeframe.

• Customs Duties and Taxes: International shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information on potential fees.

• Order Tracking: Once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor the status of your shipment and estimate its arrival time.

• Delivery Issues: If you experience any issues with your delivery or have questions about your shipment, please contact our customer service team. We are here to assist you and ensure a satisfactory resolution.

We appreciate your business and look forward to delivering joy to your doorstep, no matter where you are in the world.

 

Shipping Options

We offer two shipping service levels: Value and Expedited. For Expedited Delivery, we charge a nominal fee of  ₹80.

Certain factors may affect delivery dates, such as holidays and the time of day when the order was placed etc. Always check your cart, emails, or order history for delivery details about your shipment.

 

How Do I Track My Order?

We’ll send you a shipping confirmation email when your order ships. This email contains your package tracking number and the parcel carrier handling your shipment. You can also check the status of your order anytime by first signing in to our site then going to the Account Details section.

Should you have any additional questions about your order please email us at info@nestatoys.in or give us a call at +91 9701987812